FAQs

Frequently Asked Questions

Find answers and general information about the Tuhi app.


Please reach out to us if you have any further questions.

Who owns Tuhi?
Tuhi is a product owned by Health New Zealand and developed by Awa Digital, a Māori owned health tech start-up that builds tech solutions for the health and wellbeing of all New Zealanders.
What does Tuhi mean?
Tuhi is a Māori word that means to write, to draw, or to record.
How much does Tuhi cost?

For both PRIVATE & PUBLIC HEALTH professionals, we have a range of tiered pricing plans to suit your specific requirements, pricing TBA.

Registering and onboarding to Tuhi requires you to first login with your My Health Account Workforce account.

If I work in Public Health, how can I access Tuhi and what does it cost?

For both PRIVATE & PUBLIC HEALTH professionals, we have a range of tiered pricing plans to suit your specific requirements, pricing TBA.

Registering and onboarding to Tuhi requires you to first login with your My Health Account Workforce account.

If I work in Private Health, how can I access Tuhi and what does it cost?

For both PRIVATE & PUBLIC HEALTH professionals, we have a range of tiered pricing plans to suit your specific requirements, pricing TBA.

Registering and onboarding to Tuhi requires you to first login with your My Health Account Workforce account.

What is "ambient audio"?
Ambient audio refers to background or surrounding noise. You can hear ambient audio or noise through an earbud microphone while listening to music. Example: You can listen to and hear background noise in the clinic. while you are on a Zoom call.
If you don’t say it and it isn’t recorded, what happens?
If Tuhi is unable to capture and record ambient audio during a consult, either from the clinician or the patient, there can be no audio analysis or data processing performed. This is the same scenario in a normal Clinician/Patient in-person consultation, where notes may not be recorded by the practitioner if the patient is inaudible.
Can you do an in-house demo for our staff?
Yes we can! Book a demonstration today with our sales team here.
Is Tuhi compliant with HISF?

Yes we are! The Health Information Security Framework (HISF) supports all health sector organisations to manage and improve the security of the health information they hold.

The HISF is designed to support health sector organisations and practitioners to manage the security of personally identifiable health information.

Streamline your note taking during consults